Privacy Policy
Effective Date: May 7, 2025
At Tap Empire, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit tapempire.org or use our window and door installation services in El Paso, TX. We adhere to applicable privacy laws, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
We gather the following data to enhance our services:
- Personal Information: Name, email, phone number, and address when you request estimates or contact us.
- Payment Information: Credit card or bank details processed securely by third-party providers; we do not store this data.
- Usage Data: IP address, browser type, pages visited, and session duration via cookies.
- Device Information: Device type and identifiers for website optimization.
- Location Data: Approximate location with consent for service scheduling.
2. How We Use Your Information
Your data is used for:
- Service Delivery: Processing requests, scheduling, and completing installations.
- Communication: Sending updates, confirmations, or responses via email or phone.
- Marketing: Occasional promotional emails (opt-out available).
- Improvement: Analyzing usage to enhance website functionality.
- Compliance: Meeting legal or regulatory requirements.
- Security: Preventing fraud and unauthorized access.
3. How We Share Your Information
We do not sell your data. Sharing occurs only with:
- Service Providers: Vendors for payments, hosting, and analytics under strict contracts.
- Legal Obligations: Compliance with court orders or law enforcement.
- Business Transfers: Data may transfer in mergers or acquisitions with notification.
- Consent: With your explicit permission.
4. California Privacy Rights (CCPA)
California residents have rights under the CCPA:
- Right to Know: Request categories and specifics of collected data twice yearly.
- Right to Delete: Request data deletion, subject to exceptions (e.g., transaction completion).
- Right to Opt-Out: We do not sell data; if we did, you could opt-out.
- Right to Non-Discrimination: No discrimination for exercising rights.
How to Exercise: Contact us at [email protected] or +1 (915) 555-0234. We verify identity and respond within 45 days, or notify if more time is needed.
5. Cookies and Tracking
We use cookies for:
- Essential: Site functionality (e.g., form submissions).
- Analytics: Usage tracking for improvements.
- Functional: Preference storage.
- Advertising: Relevant ads (opt-out via browser).
Manage cookies in your browser settings; disabling essentials may affect functionality.
6. Data Security
We protect your data with:
- Encryption: SSL/TLS for data transmission.
- Access Control: Limited to authorized personnel.
- Audits: Regular security reviews.
No method is fully secure; we’ll notify you of breaches as required.
7. Data Retention
Data is kept as long as needed:
- Contact data: 2 years for follow-ups.
- Usage data: 1 year for analytics.
- Payment data: Handled by processors.
Excess data is deleted or anonymized.
8. International Transfers
Data is stored in the U.S. Accessing from abroad implies consent to transfer.
9. Children’s Privacy
Our services target adults; we do not collect data from those under 13.
10. Third-Party Links
Links to payment processors are not our responsibility; review their policies.
11. Policy Changes
Updates are posted here with a new date. Material changes trigger email or site notices.
12. Contact Us
Questions? Reach us at:
- Email: [email protected]
- Phone: +1 (915) 555-0234
- Address: 1500 N Mesa St, El Paso, TX 79902